We stand behind all our products, and represent them as honestly as possible. If you are dissatisfied with your purchase at vanillery.com for any reason, we ask that you let us know within 30 days of your purchase, and provide the reason for your dissatisfaction. We will make it right, either through replacing the product or providing you with a refund of the purchase price. Shipping costs will not be refunded.
Please contact us promptly in case there is any kind of problem with the product you purchased here.
You won’t find a legal statement written by a lawyer here, but it is our policy to respect your privacy and never share any user data with any other party. We do not maintain a mailing list, and your contact information will only be used to contact you about an order you have placed or to answer your questions or comments. You will not receive unsolicited communications from us.
Who Are We
Our company is 7th Veil, LLC d/b/a The Vanillery of Kauai, located on the island of Kauai in Hawaii, USA. We can be reached by email at [email protected]
Personal Data We Collect
We collect only the minimum information needed to complete your purchase and fulfill your order. This includes your name, contact info and billing and/or shipping address. This data is kept only for the purpose of our business records and it is not shared with, sold to, or accessible by any third party.
Site use data and analytics are anonymized and are only used for our own site traffic analysis and marketing research.
Managing Your Personal Data
You have the right to have your persona data removed from our system at any time. Please let ups know by email and we will delete your account and the data saved with it.
Comments and Other User Contributions
Like most websites, we allow users to comment and submit testimonials. These submissions become our property, but we will not use your name or words in a context outside of this website, vanillery.com, without your express written permission.
if you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.